Tuesday, January 23, 2007
i really really really fucking hate customer service sometimes. you noe there's times when you get to meet really nice people, and you feel the world isn't such a horrible, screwed up place. those people who smile and greet you, make conversation and laugh. gosh. it almost feels surreal that there are actually nice people in the world. then there are those who go out of their way to ruin your day just because they don't want to pay 60 fucking cents! and they feel it's VERY unjust to pay the 60cents cos it was from some months ago and they knew NOTHING about it. so fucking what? you're rich enough to have a freaking gold ring and a BMW but suddenly you can't pay for your fine?
and why the hell can't people understand there are policies and rules and guidelines in e library like every other workplace? why the hell should i make an exception for one person just cos he's being bloody difficult?! god, i hate hate hate people who think the whole world is meant to revolve around them. so fucking idiotic. and stupid.
not my first difficult customer of course. i've had many when i was at orchard, so patience and control is familiar to me. and even though inside me, i felt like stabbing him and saying FUCK YOU BITCH!...i obviously could not. fuck la...
ok anyways luckily only one super difficult guy. the rest were all ok. especially this one guy, who said it's great that the library is so quiet now. he was really impressed...and somehow, i dunno how to receive compliments well, even if it's on behalf on someone else, so i juz smiled and said thank you. it really is a pleasure working when there are people who take the time to say how good your work is...truly.
hmm another guy that sticks out during work came close to closing time...and my brain was pretty fried by then. creepy guy la...he spoke so softly...and i didn't know what he was saying...so i had to stand up to get closer to him. and then i finally got it. i sat down again to do whatever, then when i looked up, i was super shocked, though i didn't show it...cos he was leaning so far over the counter that his face was right in front of me. the guy was tall so he didn't have a problem doing that. i had to slowly inch back and he was like asking where a book was in his creepy voice. haha. yea not many crazy pple in pasir ris, not as many as orchard...but still...funny man.
so that's my eventful day at work. school has been boring. but i really like SEAsian lectures. so funny laa...i jus had seasian tutorial today actually. had to form groups to do grp project...and i'm in a pretty ok group. i know two of them...so it's not awkward or anything. i had to go to school at 8am today for tutorial which was pure torture for me...e waking up part i mean. haha. i'm so sleepy now but i wanna watch cold case. when is it starting?!
oh you know whaaaat....there was some accident and the mrt trains going to pasir ris were all stopped. for like an hour. so lame la. had to get off at aljunied and take a shuttle bus to tanah merah. dunno what happened though...another jumper? sigh.
oh welll i can't really think of anything else to type....when's cold case starting?! is it even today? hmmm....
# keep holding on, cos you know we'll make it through.
23:00
